Booking & Session Policies

Booking & Session Policies

By booking a session, you acknowledge that you have read and agree to the following policies.

Payment

  • Full payment is required at the time of booking to reserve your appointment.

  • Appointments are not confirmed until payment has been received.

No Refund Policy

  • All sales are final.

  • Refunds are not offered for any reason, including missed appointments, scheduling conflicts, or changes of mind.

  • The only exception is if I, the practitioner, must cancel your appointment and am unable to reschedule. In that case, you may choose either a full refund or to reschedule your session.

Rescheduling

  • If you need to reschedule, please provide at least 24 hours’ notice by email whenever possible.

  • One complimentary reschedule may be granted at my discretion. Additional reschedule requests may require a new booking.

No-Shows & Late Arrivals

  • If you do not attend your scheduled appointment without prior communication, your session will be considered completed and is not eligible for a refund or reschedule.

  • If you arrive more than 15 minutes late, your session may be shortened or canceled to avoid impacting other clients. The full session fee will still apply.

Communication

  • Sessions are conducted using the contact information provided at booking. It is your responsibility to ensure your email address and phone number are accurate and to monitor your inbox, including spam or junk folders.

  • If I attempt to contact you regarding your appointment and do not receive a response, your appointment may be canceled or considered a no-show according to this policy.

Practitioner’s Right to Decline Service

  • I reserve the right to decline, cancel, or refuse future bookings at my discretion.

  • In situations involving repeated no-shows, abusive behavior, harassment, or repeated violations of these policies, future appointments may be canceled, and service may be refused.

Spiritual Services Disclaimer

  • My readings and spiritual services are intended for personal insight, reflection, and entertainment. They are not a substitute for legal, financial, medical, or mental health advice or treatment.

  • Clients are responsible for their own decisions and actions following a session.

By completing your booking, you acknowledge that you have read, understood, and agreed to these policies.